Terms of service

1. Provider

The service is provided by Simoon Games, Szymon Opala, ul. Chopina 3, 96-100 Skierniewice, Poland, email: kontakt@jetvisit.app.

2. What JetVisit is

JetVisit (the “App”) is an app for travellers that downloads chosen content and information before take-off and then works without internet access. The App consists of a core and modules that the user switches on or off.

You need an Android phone with a version supported by the App, or an up-to-date web browser. Downloading content requires an internet connection.

3. Account

An account is created with an email address or a Google account. You must be at least 16 to create one. You may delete your account at any time in the App or on the website.

4. Free trial

• After creating an account, the user gets a free trial during which all modules work.
• The trial requires no payment card and does not turn into a paid subscription by itself.
• One trial per person. The trial length is shown in the App and on the Pricing page.

5. Subscription

• The paid version is available as a monthly or yearly plan. Current prices, including VAT, are shown on the Pricing page and in the App before purchase.
• The subscription renews automatically for the next period until the user cancels it.
• Cancel a Google Play subscription in the Play Store, and a website subscription in the account panel. After cancelling, the plan runs until the end of the paid period.
• Google Play’s terms also apply to purchases made through Google Play.
• When the subscription ends, the App switches to the free version. Data stored on the phone is not deleted.

6. Right of withdrawal

A consumer may withdraw from a subscription within 14 days of purchase without giving a reason, by sending a statement to kontakt@jetvisit.app. If, at the user’s express request, the service started before that period ended, the user pays for the period of use until withdrawal. Refunds are made to the same payment method within 14 days. For Google Play purchases, Google may also issue a refund under its own rules.

7. AI guides

• Guides are prepared by artificial intelligence from the data the user provides and generally available information. A person does not check them on site.
• A guide may contain mistakes or outdated information. It is for assistance only and does not replace official sources.
• Users should check prices, opening hours, timetables and entry, visa and health rules with official sources before travelling, for example an embassy, carrier or attraction website.
• The paid version has a monthly guide limit shown in the App.

8. Third-party content

News, books, weather forecasts and exchange rates come from third-party providers, who are responsible for their content. The “Save for the trip” feature creates a copy of an article for private reading on the phone only, with the publisher’s name and a link to the original. The App does not bypass paywalls.

Information about passenger rights, plugs, voltage, emergency numbers and customs is for guidance only and is not legal advice.

9. Acceptable use

Users may not use the App unlawfully, in particular by distributing copies of saved articles or trying to access other people’s accounts.

10. Complaints

Send complaints to kontakt@jetvisit.app, describing the problem and giving your account email. We reply within 14 days. Google also handles complaints about Google Play payments.

11. Liability

We work to keep the App running correctly, but we are not liable for decisions made solely on the basis of information in the App, including AI guides, or for unavailable third-party content. This does not limit liability to consumers where the law does not allow it.

12. Changes to these terms

These terms may change, for example when we add features or the law changes. We will announce material changes in the App or by email at least 14 days in advance. If you do not accept them, you may cancel your subscription and delete your account.

13. Final provisions

Polish law applies to matters not covered here. This does not deprive consumers of the protection given by the law of their country of residence. Consumers may use out-of-court dispute resolution, for example a local consumer advice service. Data processing is described in the privacy policy.